LMT Internet


How can I check, which INTERNET ON PHONE service do I have?

To find out which INTERNET ON PHONE service you have, ask at any LMT Customer Service Center or check My LMT.


Is INTERNET ON PHONE available to anyone who uses any LMT tariff plan?

The current INTERNET ON PHONE plan and data allowances are available to the subscribers of all current LMT calling plans.


If I do not use the whole of INTERNET ON PHONE allowance during one month, should I still pay a full monthly charge?

INTERNET ON PHONE charge is calculated per data allowance and the unused portion of the allowance cannot be transferred to the following month.


Can I buy an add-on allowance?

Add-on allowances cannot be purchased, but you can always chose a larger INTERNET ON PHONE allowance or the INDEPENDENCE plan.


How can I sign up to Internet on Phone INDEPENDENCE?

Choose the most convenient way to sign up to Internet on Phone INDEPENDENCE and be free!

  • Text IT to 1688.
  • Open mans.lmt.lv.
  • Come to any LMT Customer Service Center.
  • Call 80768076.

How much time does it take to activate INDEPENDENCE after a request message?

As soon as you have received a confirmation, you can be sure that you have access to unlimited Internet on phone!


Can I really consume unlimited data with INDEPENDENCE on my phone?

In Latvia INDEPENDENCE allows you to use Internet on your phone as much as you want! Pursuant to the EU Roaming Regulation, in other EEA countries outside of Latvia the fair usage allowance is determined by the EU Fair Usage Policy. This allowance changes from time to time. Please keep up-to-date with our homepage.

Important!
All LMT customers are bound by the Fair Use Policy of LMT Services.


How can I switch to a larger INTERNET ON PHONE allowance?

When you have run out of your INTERNET ON PHONE allowance, a new page will open in your browser and you will be offered several options. You will be able to chose the most suitable data allowance and subscribe to it with just one touch.
You can also activate the Internet at any moment by sending a text message* with the chosen allowance (1GB, 3GB or IT to sign up to INDEPENDENCE) to 1688.

* Send a command now if you would like to subscribe to this service for the listed price. Information about consumer’s right of withdrawal.

What data allowance will be available to me next month, if I choose a larger data allowance now?

The INTERNET ON PHONE service and allowance that you chose last will be available next month.


What should I do if I wish to subscribe to a smaller INTERNET ON PHONE allowance?

You can choose a smaller data allowance for the INTERNET ON PHONE in My LMT or at any LMT Customer Service Center.

Please note!
- When you switch to a smaller data allowance, the data that you have consumed this month will be deducted from the smaller allowance (i.e. the new service). The subscription fee will be calculated proportionally to the number of days when you had this service activated.
- If you would like to reduce your data allowance, it can be done once per calendar month.


Will I be able to continue to use slower Internet, when I have used all of my data allowance?

This is the reason why we have increased our data allowance not to test your patience – slower Internet does not meet current requirements. As the demand for larger data allowances is on the rise, we offer fast and unlimited access to Internet for a good price.


Why can I consume less data in the EEA than in Latvia?

Pursuant to the EU Roaming Regulation, in other EEA countries the fair usage allowance is determined by the EU Fair Usage Policy. This allowance changes from time to time. Please keep up-to-date with our homepage.


I have a Student Deal with INDEPENDENCE – can I also use 5 GB in EEA countries?

Yes, subscribers of the Student Deal can use as much data as they want in Latvia, and 5 GB of data in the EEA countries.


How can I find out how much data I have consumed in the EEA countries?
You can do that in My LMT and here: http://info.lmt.lv/internets (this link is available only by using LMT mobile data (in Latvia and abroad)).
Why doesn’t My LMT separate data consumption in Latvia from data consumption in the EEA?

INTERNET ON PHONE is offered for a fixed monthly charge and includes access to the Internet in Latvia and the EEA – no data usage control is required.


What if I would like to pay per MB in the EEA and use the data allowance included in the INTERNET ON PHONE in Latvia?

INTERNET ON PHONE has a specific monthly data allowance irrespective of the location – additional choice in the EEA is not required.


Why can’t I use the INTERNET ON PHONE data allowance just in Latvia and pay per MB in the EEA?
It is possible, but you will have to pay more. We recommend to use the available data allowance and only then buy a larger allowance for the INTERNET ON PHONE.
How does the change of my tariff plan affect the INTERNET ON PHONE?

INTERNET ON PHONE is not deactivated, you will be able to continue to use your data allowance pursuant to the terms and conditions of the respective service.


If the subscriber changes, is the INTERNET ON PHONE also deactivated?

No, INTERNET ON PHONE continues to be active.


* Text a command, if you want to subscribe to the service for a specified fee already now. Information about the right of wirhdrawal (lv). In case of one-time purchase, the service is provided at once, without applying the right of withdrawal.
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