For the full list of exceptions and limitations, please see the Terms and Conditions of LMT Device Insurance
The insurance does not cover damage payable under manufacturer or supplier warranty, or damage that is the liability of the seller under the applicable law or according to agreed warranty terms. This refers to malfunction due to internal damage existing at the time of purchase. Furthermore, the insurance does not cover for example wear and tear, misuse or maintenance.
Moreover, the insurance does not cover theft/loss of a mobile device that is left unattended in public premises or in a public place where unauthorised persons may access the device (even if the premise was locked). For example, if you have your device in a bag in a gym, and it gets stolen from the bag, it is not covered. However, if you have locked the device in a locker, cupboard or drawer, and a break-in can be substantiated, the claim is covered. If you have left your device on the table at a restaurant, and it disappears, the claim will not be covered.Please note!
It must be possible to describe the event and define time and place.